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Please try the following steps on the client:
1. Stop the Automatic Updates service and BITS service.
net stop wuauserv
net stop bits
2. Delete “%windir%\ softwaredistribution” directory.
3. Start the Automatic Updates service and BITS service. When these two services
have been started, they will auto-create “softwaredistribution” and its subfolder
at system directory.
have been started, they will auto-create “softwaredistribution” and its subfolder
at system directory.
net start wuauserv
net start bits
4. Stop the Cryptographic Services
5. Rename the C:\windows\System32\catroot2 folder
4. After the “%windir%\ softwaredistribution” directory has been generated, please
let the client contact the WSUS server immediately.
let the client contact the WSUS server immediately.
wuauclt.exe /resetauthorization /detectnow
5. After 15 minutes, please check the client to confirm whether it detects needed
updates.
updates.
If the problem still exists, please check %windir%\windowsupdate.log
and post the error message in this thread
and post the error message in this thread
Based on my research, 0x8000FFFF is not a very helpful error since it just means E_UNEXPECTED. It may occur if any of the following values exists in the Windows registry.
"PendingXmldentifier"
"NextQueueEntryIndex"
" AdvancedInstallersNeedResolvin g"
To resolve this issue, Please follow these steps:
1).Click on “Start” and in the search box type in regedit
2). A new program will be listed in the same window. Now right click the regedit program and then select the option run as administrator.
3). Navigate to HKLM\COMPONENTS - look to see if these values exist under the COMPONENTS key:
PendingXmldentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolvin g
4). If they exist, then delete the three values.
5). Restart the computer.
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